If you run an online store, you know how important it is to have the right tools to help you succeed. BigCommerce is a great platform that offers many features, but sometimes you need a little extra help. That’s where add-ons come in. In this article, we’ll look at the top BigCommerce add-ons that can boost your online store in 2023. These tools can help you with everything from marketing to customer service, making your store more efficient and successful.
Key Takeaways
- BigCommerce add-ons can enhance various aspects of your online store, from marketing to customer service.
- Klaviyo is a powerful tool for email marketing and customer engagement.
- Yotpo helps you collect and showcase customer reviews to build trust.
- Gorgias streamlines customer support by integrating multiple communication channels.
- OptinMonster is great for growing your email list and reducing cart abandonment.
Klaviyo
Klaviyo is a top marketing automation platform made for ecommerce businesses. It helps merchants create targeted marketing campaigns, track customer behavior, and boost engagement to increase sales and revenue.
Key Features
- Email Marketing Automation: Create automated email campaigns based on customer actions and preferences.
- Advanced Segmentation: Divide your audience into specific groups for targeted marketing.
- Personalized Messaging: Send customized messages based on purchase history and behavior.
- Analytics and Reporting: Track campaign performance and measure ROI accurately.
- Product Feeds: In Klaviyo, select content in the left-hand menu, click products, then create a product feed.
Why You Might Like It
Klaviyo’s ability to drive personalized marketing campaigns can lead to increased engagement and sales. Its easy-to-use tools make it accessible for businesses of all sizes. With Klaviyo, merchants can build strong customer relationships and improve brand loyalty.
Klaviyo increases ROI for ecommerce businesses by an average of 67 times, which is organic growth achieved through the company’s owned channels.
Pricing
- Free up to 250 contacts.
- Pricing scales with contact volume.
Rating
- 4 out of 5 stars with 15 reviews: “We have worked with other ESPs, and so far, we can honestly say that Klaviyo outperforms their competition with support, new initiatives, and knowledge.”
Yotpo
Yotpo is a powerful tool for e-commerce brands looking to boost customer engagement and trust through user-generated content. It seamlessly integrates with BigCommerce, making it easy to collect and display customer reviews, ratings, and photos on your product pages and other marketing channels.
Key Features
- Customizable Loyalty Programs: Tailor point-earning campaigns and VIP perks to your brand’s goals.
- Intuitive Referrals: Effective referral programs to attract new customers.
- Flexible Redemption: Various options to reward customer engagement.
- In-Depth Analytics: Comprehensive insights to refine and enhance programs.
- Brand Customization: Adjust the program’s look to match your brand.
- Streamlined Onboarding: Quick and easy setup for personalized loyalty solutions.
Benefits of Use
Using Yotpo can significantly increase social proof and customer engagement, leading to improved reputation, brand awareness, and higher customer lifetime value. By collecting and displaying customer reviews and ratings, brands can also improve their credibility and attract new customers to their e-commerce site.
Yotpo’s integration with BigCommerce is a “plug and play” solution, meaning it takes just a few minutes to get the app up and running. This ease of use makes it an attractive option for businesses of all sizes.
Pricing
Yotpo offers scalable plans to meet diverse business needs, from free options to enterprise-level pricing. This flexibility ensures that businesses of all sizes can benefit from its features.
User Ratings
Yotpo has received positive feedback from users, boasting a rating of 4.5 out of 5 stars with 359 reviews. This high rating reflects its effectiveness in enhancing customer engagement and boosting sales.
Gorgias
Gorgias is a robust customer support helpdesk designed to streamline communication for brands and retailers. By integrating Gorgias with BigCommerce, you can manage all customer support inquiries from various channels like email, live chat, and social media in one place. This centralization helps in reducing response times and improving the overall customer experience.
Key Features
- Customer Support: Gorgias centralizes customer support inquiries from multiple channels, allowing brands and retailers to manage them efficiently from one platform.
- Automation: The app offers automation tools such as pre-written responses and automated ticket assignments, which help in managing support inquiries promptly.
- Response Time: With efficient customer support management, Gorgias significantly reduces response times, enhancing the customer experience.
Benefits of Use
By using Gorgias on BigCommerce, brands and retailers can improve their customer support efficiency. The platform offers advanced automation and reporting features, making it easier to track and manage customer inquiries. This leads to better organization and quicker response times.
Gorgias is an essential tool for any BigCommerce store looking to enhance its customer support capabilities. With its automation features and centralized platform, managing customer inquiries has never been easier.
Justuno
Justuno is a powerful tool for conversion rate optimization (CRO). It helps turn more visitors into customers by creating high-performing marketing touchpoints like banners, exit offers, and in-page messaging. Justuno users typically see a 135% increase in revenue in their first year.
OptinMonster
OptinMonster is a powerful tool designed to help you grow your email list and boost conversions on your BigCommerce store. With its advanced features, you can create eye-catching opt-in forms that capture your visitors’ attention.
OptinMonster offers a variety of campaign types, including popups, fullscreen welcome mats, floating bars, and slide-ins. These options allow you to engage your audience in different ways and at the right moments.
One of the standout features is the Exit-Intent® Technology, which detects when a user is about to leave your site and triggers a targeted popup. This can significantly reduce cart abandonment and increase your email subscriptions.
Key Features
- Drag and drop interface for easy campaign creation
- Real-time event tracking for purchases, demo registrations, and email signups
- A/B testing to find the best-performing campaigns
- Integration with top email marketing services
OptinMonster’s pricing is also quite flexible, with plans starting at just $19 per month. This makes it an affordable option for businesses of all sizes. If you’re looking for a way to enhance your lead generation and conversion efforts, OptinMonster is a great choice.
OptinMonster is a powerful lead generation & conversion optimization software that’s affordable for everyone.
Smile.io
Smile.io enables brands and retailers to create customized customer loyalty and rewards programs. After installation, brands and retailers can configure the app to create their loyalty program by setting up rewards, determining how customers can earn points, and customizing the program’s look and feel. Smile.io then automatically tracks customer purchases and rewards them with points that they can redeem for discounts, free products, or other rewards. Customers can also earn points for actions such as following your brand on social media or signing up to your newsletter.
Key Features
- Customizable Reward Programs
- Brands and retailers can create different types of rewards such as discounts, free products, or exclusive access to events, and determine the actions customers need to take to earn them.
- Customer Segmentation
- Personalize rewards programs for different customer segments.
- Tracking
- Automated tracking and redemption of rewards make the process effortless for customers, ensuring they receive their rewards accurately and on time.
Smile.io increases customer retention and engagement, as well as offering a higher customer lifetime value with their rewards programs. Therefore, brands and retailers can incentivize customers to make repeat purchases and engage with their brand, ultimately driving customer loyalty and business success.
Stamped
Stamped is a powerful customer reviews and ratings platform designed to help e-commerce sites build trust, engage customers, and boost sales. It offers a range of features that make it easy for brands and retailers to collect and display customer reviews.
Key Features
- Customizable Review Requests: Brands can request reviews from customers, providing a personalized experience.
- Product Ratings: Showcase products with ratings to increase customer trust and engagement.
- Advanced Social Proof Capabilities: Includes user-generated content, customer photos, and Instagram integration.
Benefits of Use
By using Stamped, brands can effectively showcase their products and build trust with customers. The platform’s advanced analytics and reporting capabilities allow businesses to track performance and identify areas for improvement.
Stamped helps brands and retailers increase customer trust and engagement by providing a range of powerful review and social proof tools.
ShipperHQ
ShipperHQ is a powerful shipping rate management platform designed to provide e-commerce customers with accurate and cost-effective shipping options. Once you install ShipperHQ from BigCommerce, you can set up the app to create custom shipping rules based on factors like product weight, destination, and carrier preferences. ShipperHQ then calculates shipping rates in real-time, ensuring customers always see the best shipping options at checkout.
Key Features
- Customization: ShipperHQ allows you to create custom shipping rules based on product weight, destination, and carrier preferences, ensuring accurate shipping rates that meet specific needs.
- Real-Time Shipping Rate Calculation: Customers always see accurate and cost-effective shipping options at checkout.
- Integration: ShipperHQ integrates with over 50 carriers, providing a range of shipping options for customers to choose from.
Benefits of Use
Using ShipperHQ can lead to increased customer satisfaction, reduced shipping costs, and improved operational efficiency. Customers get accurate and cost-effective shipping options, which can also boost a brand’s reputation.
ShipperHQ is essential for optimizing last-mile delivery, leveraging multi-carrier shipping, and enhancing fulfillment operations.
Bold Product Options
Bold Product Options is a powerful tool for customizing your product offerings on BigCommerce. This add-on allows you to create a variety of product options and variants, making it easier for customers to find exactly what they need.
Key Features
- Unlimited Product Options: Add as many options as you need, from sizes and colors to custom text fields.
- Conditional Logic: Show or hide options based on previous selections, ensuring a streamlined shopping experience.
- Price Adjustments: Automatically adjust prices based on selected options, so customers see the final price upfront.
- Bulk Actions: Easily apply changes to multiple products at once, saving you time and effort.
Benefits
Using Bold Product Options can significantly enhance the shopping experience on your site. Customers appreciate the ability to customize products to their liking, which can lead to higher satisfaction and increased sales.
Bold Product Options is a must-have for any BigCommerce store looking to offer a personalized shopping experience.
Pricing
Bold Product Options offers flexible pricing plans to suit different business needs. Whether you’re a small business or a large enterprise, there’s a plan for you.
| Plan | Price | Features |
|---|---|---|
| Basic | $19.99/month | Unlimited options, conditional logic, bulk actions |
| Advanced | $49.99/month | All Basic features, plus advanced customization options |
| Enterprise | Custom | Tailored solutions for large businesses |
Conclusion
Incorporating Bold Product Options into your BigCommerce store can provide a more engaging and personalized shopping experience for your customers. With its robust features and flexible pricing, it’s an excellent investment for any online retailer.
Omnisend
Omnisend is a marketing automation platform that helps brands and retailers create targeted campaigns across multiple channels like email, SMS, and social media. Omnisend’s email & SMS marketing automation app helps more than 100,000 ecommerce stores sell more stuff to more people.
Key Features
- Multiple Channels: Create and deliver targeted marketing campaigns across various channels, including email, SMS, and social media.
- Automation: Set up automated campaigns based on customer behavior and preferences.
- Integration: Omnisend’s integration with BigCommerce allows for seamless implementation of marketing efforts.
Benefits of Use
Omnisend increases customer engagement and loyalty, as well as improves conversion rates with targeted marketing campaigns. By personalizing content to each specific customer across multiple channels, brands and retailers can drive ultimate revenue growth with repeat customers.
Omnisend is the only email service provider for BigCommerce stores offering cross-device abandoned cart recovery, which can be a game changer for your bottom line.
Conclusion
In conclusion, BigCommerce offers a wide range of add-ons that can significantly enhance your online store. From automation tools to marketing apps, these add-ons can help streamline your operations, boost your sales, and improve customer satisfaction. By carefully selecting and integrating the right apps, you can take your BigCommerce store to the next level and stay ahead in the competitive e-commerce landscape. So, explore these add-ons and start optimizing your store today!
Frequently Asked Questions
What is Klaviyo?
Klaviyo is a marketing platform that helps you turn one-time buyers into repeat customers by managing all your customer data and interactions in one place.
How does Yotpo help my online store?
Yotpo uses customer reviews, photos, and Q&As to build trust and boost conversions. It automates review requests and displays user-generated content on your site.
What features does Gorgias offer?
Gorgias is a customer support platform that centralizes all your customer service channels, making it easier to manage and respond to customer inquiries.
Why should I use Justuno?
Justuno helps increase conversions with pop-ups, banners, and other on-site messaging tools. It’s designed to engage visitors and turn them into customers.
What can I do with OptinMonster?
OptinMonster helps you grow your email list and reduce cart abandonment with pop-ups, floating bars, and other forms that capture leads and drive conversions.
How does Smile.io benefit my store?
Smile.io offers loyalty programs that reward your customers for repeat purchases, referrals, and social shares, helping to increase customer retention.