Unlocking the Potential of Your Online Store: Top BigCommerce Plugins to Boost Sales in 2024

Running an online store on BigCommerce? You’re probably looking for ways to up your game in 2024. With a sea of plugins available, picking the right ones can be a headache. But don’t worry, we’ve sifted through the options and found the top BigCommerce plugins that could really help boost your sales.

Key Takeaways

  • Salesmate helps streamline your sales process with its CRM capabilities.
  • Tidio offers real-time chat to keep your customers engaged.
  • Klaviyo is perfect for email and SMS marketing automation.
  • ShipStation simplifies your shipping and order fulfillment tasks.
  • Yotpo enhances customer trust with reviews and user-generated content.

1. Salesmate

Salesmate is a comprehensive CRM and automation platform designed to elevate your business operations. It’s a game-changer for managing customer interactions and streamlining sales processes. With Salesmate, you can effectively integrate your BigCommerce store to manage leads, visualize customer journeys, and close deals more efficiently.

Key Features

  • Contact Management: Organize and leverage customer data to uncover more sales opportunities.
  • Omnichannel Communication: Engage customers via email, SMS, and phone to boost interaction.
  • Live Chat and Chatbot: Enhance customer support and provide exceptional service.
  • Automation Journeys: Use personalized emails to re-engage customers with abandoned carts.
  • Advanced Segmentation: Tailor marketing campaigns with precise customer targeting.
  • Customizable Sales Pipelines: Map your BigCommerce order stages for better sales control.
  • Real-time Order Tracking: Keep track of every order’s progress seamlessly.
  • Sales Automation: Reduce manual tasks and streamline processes to increase sales.
  • Performance Analytics: Utilize sales intelligence to make informed decisions.
  • Mobile CRM: Manage your eCommerce store on the go.
  • Integration: Seamlessly connect with over 700 business apps.

Pricing

Salesmate offers four pricing plans:

  1. Basic Plan: $23/month/user
  2. Pro Plan: $39/month/user
  3. Business Plan: $63/month/user
  4. Enterprise Plan: Custom pricing

Pros and Cons

Pros:

  • Offers industry-leading features at an affordable price.
  • Excellent customer support.
  • Smooth integration with BigCommerce.

Cons:

  • Cannot send email campaigns from its mobile app.
  • Steep learning curve for beginners.

Salesmate not only helps you manage your customer relationships but also enhances your sales strategy with its powerful features and integrations. It’s designed to grow with your business, offering flexibility and scalability.

For more information on how to merge records in a custom module and manage text message restrictions, check out this guide.

2. Tidio

Tidio is a game-changer for online stores, especially if you’re looking to improve how you talk to your customers. It’s like having a virtual assistant that’s always on, ready to help your customers with whatever they need. With Tidio, you can automate up to 70% of your customer service tasks, freeing up your team’s time for more complex issues.

Key Features

  • Live Chat: Engage with your customers in real-time, making sure their questions are answered quickly. You can even see what they’re typing before they hit send.
  • AI Chatbots: These bots are available 24/7, handling queries and providing information even when you’re asleep.
  • Customizable Triggers: Set up triggers to open chat windows based on user behavior, like visiting a specific product page.
  • Push Notifications: Keep your customers informed with timely updates.

Pricing

  • Free Version: Get started without any cost.
  • Starter Plan: $29/month
  • Growth Plan: Starts at $59/month
  • Plus Plan: Starts at $749/month
  • Premium Plan: Starts at $2999/month

Using Tidio can significantly enhance your customer service capabilities. It’s like having a dedicated team working around the clock, ensuring your customers are always satisfied.

By integrating Tidio into your BigCommerce store, you can not only improve customer satisfaction but also potentially increase sales. It’s a tool that offers flexibility and efficiency, making it easier to manage customer interactions. For more insights on choosing the right plugin for your business needs, check out our explore top BigCommerce apps guide.

3. Klaviyo

Klaviyo is like having a personal assistant for your marketing efforts. It’s an email and SMS marketing platform that helps you connect with your customers on a more personal level. Imagine sending tailored messages that speak directly to your audience’s needs and interests. This tool makes it happen by using predictive analytics to gauge churn risk and customer lifetime value.

Key Features

  • Email Marketing: Engage your audience with dynamic content that adapts to their behavior.
  • SMS Marketing: Reach your customers directly on their phones and facilitate two-way communication.
  • Centralized Customer Profiles: Get a complete view of customer actions and preferences.
  • Analytics and AI: Use data science to fuel your business growth.

Pricing

Klaviyo offers several plans to fit different business needs:

  • Free Plan: Perfect for starting out with up to a certain number of contacts.
  • Email Plan: Starting at $45/month.
  • Email & SMS Plan: Starting at $60/month.

Pros

  • User-friendly interface.
  • Ability to create targeted emails easily.

Cons

  • Support can be slow at times.

Boosting your sales isn’t just about reaching more people; it’s about reaching the right people with the right message. Klaviyo makes this possible by allowing you to automate personalized communications, ensuring that each message hits the mark.

For those looking to enhance their product descriptions, discover five essential tips that can captivate customers and drive sales. These tips will help you highlight key features and create compelling narratives that resonate with your audience.

4. ShipStation

ShipStation is a top choice for eCommerce businesses looking to streamline their shipping process. This tool is all about making your shipping tasks easier and faster. It’s like having a shipping assistant that never takes a day off.

Key Features

  • Custom branding on packing slips, shipping labels, and confirmation emails.
  • Discounted shipping rates with major couriers like USPS, FedEx, and DHL.
  • Automation for repetitive tasks, batch printing, and cloud-based shipping.
  • Mobile-friendly with a handy app for on-the-go management.
  • Integrates with over 200 selling channels.

Pricing

ShipStation offers a variety of pricing plans to suit different needs:

  • Starter: $9/month
  • Bronze: $29/month
  • Silver: $49/month
  • Gold: $69/month
  • Platinum: $99/month
  • Enterprise: $159/month

They also offer a 60-day free trial, which is a great way to test out the service.

Pros

  • Intuitive and user-friendly interface.
  • Real-time shipping rates to keep you updated.
  • Customizable return portal that enhances customer experience.

Cons

  • Customer support could use some improvement.
  • Reports feature is not as robust as some might need.
  • Some users find the dashboard a bit overwhelming.

"Managing shipping efficiently can transform your business operations, saving time and reducing hassle."

For eCommerce businesses, mobile optimization is crucial. ShipStation helps you keep up with fast-paced online shopping demands, ensuring your store stays competitive. It’s a solid investment for anyone serious about improving their shipping game. If you’re looking for a way to simplify your shipping process, ShipStation might just be the tool you need.

5. Yotpo

Yotpo is like the secret weapon for your BigCommerce store. It’s all about letting your customers do the talking by generating loads of user-generated content like reviews, photos, and videos. This stuff isn’t just fluff; it’s gold for boosting your online presence.

"Let your customers’ voices be your biggest asset."

Key Features

  • Customizable Widgets: Tailor your store’s look by integrating feedback seamlessly.
  • In-Mail Review Forms: Makes it super easy for customers to leave reviews right from their email.
  • SMS Capabilities: Reach out to shoppers directly on their phones, offering a high-converting experience.

Pricing

Yotpo offers a range of plans to fit different needs:

  • Growth: $15/month
  • Prime: $119/month
  • Premium and Enterprise: Custom pricing options available

Pros and Cons

  • Pros:
    • Easy setup with structured implementation.
    • Integrates smoothly with major platforms.
  • Cons:
    • Support could be more helpful.
    • Limited API capabilities.

Yotpo doesn’t just stop at reviews. It partners with big names like Google and Facebook to make sure your reviews pop up everywhere. This means more eyes on your store and, hopefully, more sales. Check out how Yotpo enhances your BigCommerce business by turning ordinary customer feedback into powerful marketing tools.

6. Gorgias

Running an online store can be a bit overwhelming, especially when it comes to handling customer support. This is where Gorgias steps in. Gorgias is a game-changer for e-commerce businesses looking to streamline their customer service operations. It’s designed to integrate seamlessly with your existing platforms, making it easier to manage all your customer interactions in one place.

Key Features of Gorgias

  • Unified Inbox: Gorgias brings all your customer messages from various channels like email, social media, and live chat into a single inbox. This makes it super easy to keep track of conversations without switching platforms.
  • Automation: With Gorgias, you can automate repetitive tasks such as sending order updates or answering common queries. This not only saves time but also ensures consistency in your responses.
  • Integration Capabilities: Gorgias integrates with popular e-commerce platforms and apps, allowing you to access customer data and order information directly from your helpdesk. This means you can provide personalized support without leaving the platform.

Benefits of Using Gorgias

  1. Improved Efficiency: By centralizing communication and automating routine tasks, Gorgias helps reduce the workload on your support team.
  2. Enhanced Customer Experience: Quick and accurate responses lead to happier customers, which can boost your store’s reputation.
  3. Scalability: As your business grows, Gorgias scales with you, offering advanced features to meet increasing demands.

"Switching to Gorgias was one of the best decisions for our store. It simplified our support process and made our team more productive."

For those exploring discount strategies in e-commerce, enhancing customer service with tools like Gorgias can significantly impact sales and customer satisfaction. Gorgias not only helps manage customer interactions but also supports your business’s growth by ensuring that your support team is always on top of their game. If you’re aiming to improve your store’s efficiency and customer satisfaction, Gorgias is definitely worth considering.

7. Constant Contact

Constant Contact is a powerhouse when it comes to email marketing, especially for eCommerce businesses. If you’re running a BigCommerce store, integrating with Constant Contact can make a huge difference in how you engage with your audience. Why? Because it simplifies email campaigns like never before.

Here’s what makes Constant Contact stand out:

  • User-Friendly Interface: It’s straightforward and easy to use. You can drag and drop elements to create stunning emails without needing a design degree.
  • Pre-Made Templates: If you’re short on time or creativity, there are plenty of templates ready to go. Just tweak them a bit, and you’re set!
  • Automated Emails: Set up emails to go out automatically. Whether it’s a welcome email or a follow-up, automation ensures you never miss a beat.

Key Features

  • Collect Emails Everywhere: You can gather email addresses from your store, Facebook, or even mobile. This flexibility is crucial for building a robust email list.
  • Real-Time Reporting: Know exactly how your emails are performing with detailed analytics. See what works and tweak what doesn’t.
  • Customizable Templates: Over 100 templates that are mobile-optimized, so your emails look great on any device.

Constant Contact is more than just a tool; it’s like having an extra pair of hands to manage your email marketing. It keeps things organized and efficient, allowing you to focus on growing your business.

Pricing

Constant Contact offers two main plans:

Plan Name Starting Price
Email $20/month
Email Plus $45/month

The Email Plus plan offers more advanced features like A/B testing and dynamic content, which can be really useful if you’re looking to step up your email game.

For those new to setting up sign-up forms, Constant Contact provides easy-to-follow guides that walk you through the process, ensuring your forms are active and ready to capture leads.

Incorporating Constant Contact into your BigCommerce store isn’t just about sending emails—it’s about creating meaningful connections with your customers. Whether it’s announcing a sale or sharing the latest blog post, this tool helps you stay in touch in a personal and effective way.

8. Privy

When it comes to eCommerce marketing, Privy stands out as a robust tool that can really help you connect with your customers through email and SMS. It’s not just about sending messages; it’s about creating an experience. Imagine having the ability to segment your audience, set triggers based on their actions, and even test different strategies to see what works best. Privy makes this possible with ease.

One of the coolest features is the ‘spin and win’ popup. It’s like giving your visitors a little game to play, which can turn them into customers. Plus, with options to tailor coupon codes, you can sweeten the deal just right. And if you’re worried about productivity, Privy has got you covered with pre-built templates and a drag-and-drop editor that makes campaign building a breeze.

Key Features

  • Email Marketing: Generate leads with targeted campaigns and interactive ‘spin-to-win’ promotions.
  • Exit-Intent Popups: Capture those visitors who are about to leave your site and reduce cart abandonment.
  • A/B Testing: Fine-tune your campaigns for the best results by testing different approaches.
  • Segmented Targeting: Reach your audience more effectively by targeting based on behavior, location, and more.

Pricing Plans

Here’s a quick look at what Privy offers:

Plan Monthly Cost
Free $0
Starter $30
Growth $45

Privy is like having a marketing team in your pocket, ready to help you turn visitors into loyal customers with just a few clicks.

While the free plan is a good starting point, growing businesses might find more value in the paid plans, especially if SMS communication is a priority. However, keep in mind that the support response time can be a bit slow, which is something to consider if you need quick help.

For a deeper understanding of how to enhance your eCommerce store’s design and functionality, consider checking out common mistakes to avoid to ensure your online presence is as strong as possible.

9. Justuno

Justuno is a powerhouse when it comes to conversion optimization for your online store. This tool is all about turning casual visitors into loyal customers. It’s like having a digital sales assistant that knows exactly what your shoppers need.

Key Features

  • Conversion Popups: Capture leads and boost conversions with eye-catching popups.
  • Email List Growth: Expand your audience by collecting emails seamlessly.
  • Exit-Intent Technology: Engage visitors before they leave, reducing cart abandonment.
  • Personalized Promotions: Offer tailored deals based on user behavior.
  • Advanced Segmentation: Target visitors based on various criteria like location, page views, and more.

Pricing

Justuno offers a couple of plans. The Essential plan starts at $25 per month, while the Justuno Plus plan kicks off at $399 per month. It’s important to note that pricing can vary based on your monthly visitors.

Pros and Cons

Pros:

  • Drag-and-drop design makes setting up popups a breeze.
  • Offers a wide range of targeting options, including geolocation and visit frequency.
  • Integrates easily with email platforms like MailChimp and Klaviyo.

Cons:

  • The interface can be a bit tricky to navigate at first.
  • Some users find the pricing structure a bit opaque.

"Justuno is like having a secret weapon in your marketing toolkit. It doesn’t just capture leads; it crafts the perfect moment to connect with your audience."

For those looking to maximize customer lifetime value, Justuno’s features can be a game-changer. With its robust capabilities, it’s not just about capturing leads but nurturing them into repeat customers.

10. Fomo

Fomo is a game-changer for online stores, transforming casual visitors into enthusiastic shoppers. This tool taps into the power of social proof by showcasing real-time customer activity on your site. When potential buyers see others engaging with your products, it builds trust and nudges them towards making a purchase.

Key Features

  • Social Proof Notifications: Display real-time customer actions to enhance credibility.
  • Recent Sales Alerts: Highlight recent purchases to create a sense of urgency.
  • Customizable Design: Adjust the look of notifications to fit your brand’s style.
  • Personalized Messages: Send alerts tailored to user behavior and preferences.

Fomo’s powerful tool helps you boost engagement and sales by displaying real-time interactions. It’s like having a virtual crowd cheering on your products.

Pricing Options

Fomo offers a range of plans to suit different needs:

  1. Starter – $25/month
  2. Essential – $50/month
  3. Plus – $99/month
  4. Pro – $149/month
  5. Advanced – $199/month
  6. Unlimited – $499/month

With Fomo, your store isn’t just a place to buy things; it’s a lively marketplace where activity breeds more activity. This dynamic interaction can significantly increase your sales and customer engagement.

Pros and Cons

  • Pros:
    • Excellent for showcasing social proof.
    • Easy to customize and integrate.
  • Cons:
    • Pricing might be confusing to some.
    • Initial setup can be a bit tricky.

Incorporating Fomo into your BigCommerce store could be the boost you need to enhance customer trust and drive more sales.

11. Remarkety

Remarkety is a standout in the world of email marketing automation, specifically designed for eCommerce businesses. It’s all about simplifying how you connect with your customers through automated and personalized email and SMS campaigns.

  • Email Marketing Automation: Remarkety lets you send targeted and personalized email campaigns, which can really up your engagement game.
  • Automated Segmentation: The platform segments customers based on their behavior and purchase history, making your marketing efforts super targeted.
  • Cart Abandonment Recovery: This feature helps you recover lost sales by sending automated emails to customers who left items in their cart.
  • Predictive Product Recommendations: Boost your upselling and cross-selling with smart recommendations.
  • Campaign Tracking: Get detailed insights into how your email campaigns are performing.

Remarkety offers four pricing plans: Basic at $25/month, Starter at $100/month, Advanced at $300/month, and Professional at $800/month. While it’s easy to set up automated drip campaigns and offers predictive recommendations, some users note that support can take a while to respond.

Remarkety’s ability to analyze shopping patterns and automate marketing efforts can transform how you interact with your customers, making it an invaluable tool for any eCommerce store looking to prepare for Black Friday 2024.

12. SEOKart

Dynamic online store interface with colorful product displays.

SEOKart is your go-to tool if you’re looking to boost your eCommerce site’s visibility and drive more sales. This plugin is packed with features that make optimizing your online store’s SEO a breeze. From image optimization to keyword rank tracking, SEOKart has got you covered.

Key Features

  • Advanced SEO Optimizer: Enhance your product pages and web content to climb higher on search engine results.
  • Keyword Rank Tracking: Keep tabs on where your keywords stand in search engines.
  • Bulk Optimizer: With just one click, you can edit title tags, meta descriptions, and alt-texts.
  • Competitor Analysis: Stay ahead by analyzing what your competitors are doing.
  • Rich Snippets: Get these valuable snippets at no extra cost, improving your site’s appearance in search results.

Pricing

SEOKart offers two plans:

  • Free Plan: Perfect for those just starting out.
  • Pro Plan: At $20/month, unlocks additional features like the Auto SEO tool.

Pros and Cons

Pros:

  1. Track your competitors’ rankings effortlessly.
  2. Offers a powerful Auto SEO tool in the Pro plan.

Cons:

  1. Unsubscribing can be a hassle once the app is installed.
  2. Some growth benefits are only available in the paid plan.

SEOKart isn’t just another tool; it’s a comprehensive solution that simplifies SEO for eCommerce, making it accessible for everyone. Whether you’re a small business or a larger enterprise, this plugin can help you achieve your SEO goals without breaking the bank.

For those interested in further optimizing their online store’s presence, exploring essential insights for e-commerce success might provide additional valuable strategies.

13. Impact Partnership Cloud

Impact Partnership Cloud is a standout tool for businesses looking to expand through affiliate marketing, influencer collaborations, and strategic partnerships. This platform is designed to automate contracts and payments, making it easier to manage complex business relationships.

Key Features

  • Affiliate Marketing: Easily launch and manage programs to boost revenue.
  • Influencer Marketing: Partner with influencers to promote your products.
  • Partnership Management: Build and maintain business relationships for growth.
  • Performance Tracking: Real-time analytics to monitor success.

Pricing

While Impact Partnership Cloud integrates seamlessly with BigCommerce, offering a tailored price of $30/month, detailed pricing isn’t listed on their site.

Pros

  • Transparent campaign details.
  • User-friendly reporting tools.

Cons

  • Onboarding new affiliates can be tricky.
  • API implementation might be a bit complex.

For e-commerce brands, social media is essential. It enhances customer service by providing real-time support and resolving issues quickly. Brands can gather customer feedback, refine marketing strategies, and improve overall experiences. Creating engaging content and utilizing social selling features can effectively drive brand awareness and foster interactive buying experiences.

Impact Partnership Cloud is a powerful ally in the e-commerce space, offering tools that streamline and enhance your business’s reach through strategic partnerships.

14. Clever Ads

Clever Ads is a standout tool for online advertising, making the process of setting up and managing ads a breeze. It’s one of the top BigCommerce plugins for 2024, designed to boost your advertising efforts. This tool supports a variety of ad types, including text-based search ads, graphic display ads, and mobile ads, ensuring your products reach the right audience.

Key Features

  • Search Campaigns: Set up search campaigns to help potential customers find you through their searches, increasing visibility.
  • Targeted Ads: Use display and text ads to focus on prospects likely to convert.
  • Remarketing: Retarget visitors who have previously interacted with your site, bringing them back for more.
  • Custom Dashboard: Monitor your ad performance and optimize campaigns with a personalized dashboard.

Pricing

While Clever Ads offers a range of features, the pricing details are not readily available on their website, which might require you to reach out for specific plans.

Pros

  • Efficient Ad Management: Simplifies digital ad management, saving you time and effort.
  • Effective Targeting: Allows precise targeting to maximize ad impact.

Cons

  • Mobile App Limitations: The mobile application could use some improvements.
  • Learning Curve: There might be a bit of a learning curve for new users.

Clever Ads can be a game-changer for your BigCommerce store, making it easier to manage and optimize your advertising campaigns. As a tool, it stands out for its ability to streamline complex ad processes.

Clever Ads is part of the top eCommerce platforms that include BigCommerce, offering robust solutions for businesses looking to expand their online reach.

15. PayWhirl

PayWhirl is a handy tool for anyone running a BigCommerce store who wants to offer subscription services. It handles all the tricky parts of setting up recurring payments without needing you to know any fancy coding. Your customers can easily sign up for payment plans, check their billing history, and manage their subscriptions without hassle.

Key Features:

  • Recurring Billing Management: Simplifies the billing process, saving you time and cutting down on administrative work.
  • Subscription Management: Lets customers tweak their plans, offering them more flexibility.
  • Customizable Widgets: Boosts conversion rates by tailoring the checkout experience.
  • Automated Billing and Failed Payment Handling: Keeps the cash flow smooth and reduces missed payments.
  • Powerful Reporting Tools: Gives insights into growth and customer behavior, helping you make smart business decisions.

Pricing Plans:

  • Business Pro: $49/month
  • Business Plus: $149/month
  • Business Ultimate: $249/month

Pros:

  • Easy to use
  • Great customer support

Cons:

  • A bit on the pricey side
  • Dashboard could be improved

PayWhirl makes managing subscriptions a breeze, offering a straightforward way for businesses to handle recurring payments without getting bogged down in technical details. It’s perfect for those who want to focus more on growing their business rather than managing the nitty-gritty of billing.

For a deeper dive into how effective e-commerce email marketing can boost your sales, consider how clear call-to-action buttons can guide customers to make purchases. Learn more about enhancing your conversion rates.

16. Sticky.io

Sticky.io is a game-changer for subscription-based businesses. Whether you’re just starting out or already have a subscription model in place, Sticky.io can help you manage and grow it seamlessly.

  • Comprehensive Subscription Management: Sticky.io provides a robust platform to manage your subscribers, from billing to customer service. You can easily handle renewals, cancellations, and upgrades, all in one place.
  • Flexible Integrations: It integrates with multiple ecommerce platforms, making it a versatile choice for various business setups. This flexibility is crucial for businesses that want to maintain a smooth operation without switching platforms.
  • Detailed Analytics: With Sticky.io, you can access detailed analytics to understand subscriber behavior and preferences. This data is invaluable for tailoring your offerings and improving customer retention.

Subscription businesses need tools that can adapt and grow with them. Sticky.io offers that adaptability, ensuring you stay ahead in the competitive subscription market.

If you’re looking to optimize your ecommerce website’s performance, incorporating tools like Sticky.io can significantly enhance your subscription management capabilities and boost your sales.

17. Unbound Commerce

Online store interface with Unbound Commerce tools and products.

Unbound Commerce is a game-changer for businesses wanting to go mobile with their BigCommerce store. It’s not just about making an app; it’s about crafting a customized mobile experience for both B2B and B2C markets.

Why Choose Unbound Commerce?

  • Custom Apps: Tailor-made iOS and Android apps that seamlessly integrate with your BigCommerce store.
  • API Integration: Smooth API integration ensures your app stays updated and in sync with your store operations.
  • Push Notifications: Engage your customers with timely push messages, keeping them informed and connected.
  • Dashboard Control: A user-friendly control panel to manage and monitor your app’s performance effortlessly.

With Unbound Commerce, you can expect a low cost of ownership and a high return on investment. It’s all about enhancing customer engagement and boosting conversion rates.

Pros and Cons

  • Pros: Fully integrated, ensuring everything works together seamlessly.
  • Cons: Customer service could use some improvement.

Pricing details aren’t readily available, but the focus is on delivering a robust mobile solution that aligns with your business goals. Whether you’re in the early stages of mobile commerce or looking to refine your existing strategy, Unbound Commerce offers the tools to make it happen.

In today’s fast-paced ecommerce landscape, having a mobile app isn’t just a nice-to-have; it’s a necessity for staying competitive. Unbound Commerce helps bridge the gap between desktop and mobile, offering a cohesive shopping experience across all platforms.

18. Aftership

Running an online store means keeping customers in the loop about their orders, and that’s where Aftership comes in handy. This tool makes order tracking a breeze. It’s like having a personal assistant that keeps an eye on all your shipments and lets your customers know what’s happening with their orders.

Why Aftership is a Game Changer:

  • Comprehensive Tracking: With support for over 900 carriers, including big names like UPS and FedEx, you can track packages globally.
  • Customizable Tracking Pages: Personalize your tracking pages with your brand’s logo or even Instagram photos, ensuring a consistent brand experience.
  • Self-Service Returns: No more endless email chains. Customers can easily initiate returns, making the process smooth and hassle-free.

Using Aftership not only enhances your customer service but also builds trust and loyalty, which can lead to more repeat business.

Pros and Cons

Pros:

  • Supports a wide range of carriers for extensive shipment tracking.
  • Easy-to-use portal for handling returns, reducing the burden on your support team.
  • Customization options for tracking pages to keep your branding consistent.

Cons:

  • Some users mention that customer support could be improved.
  • Additional charges for advanced features like detailed reports.
  • The dashboard can feel cluttered with too much information.

Pricing

  • Free Version: Available
  • Essential Plan: Ranges from $9 to $49 per month, depending on shipment volume.
  • Pro Plan: Costs between $99 to $999 per month, also based on shipment volume.

For any e-commerce business, streamlining operations with technology like Aftership is essential. It not only simplifies logistics but also enhances the overall customer experience, making it a must-have tool for online retailers looking to boost their efficiency and customer satisfaction. Explore more essential software tools for your e-commerce business to stay ahead in the game.

19. Omnisend

Omnisend is a powerful tool for any online store looking to ramp up its marketing game. It combines email, SMS, and push notifications into one seamless workflow, allowing you to reach your customers wherever they are. This integration is perfect for businesses that want to streamline their communication efforts without juggling multiple platforms.

Omnisend offers a variety of pre-built workflows that cater to different stages of the customer journey. These include:

  • Welcoming new subscribers
  • Sending reminders for abandoned carts
  • Confirming orders and shipping
  • Suggesting cross-sell opportunities

With Omnisend, you can also create custom workflows tailored to your specific needs, putting your marketing on autopilot.

Omnisend’s ability to sync audiences automatically and segment them based on eCommerce behavior is a game-changer for targeted marketing.

Key Features

  • Omnichannel automations using email, SMS, and web push
  • Popups and signup forms to grow your contact list
  • Advanced analytics for revenue attribution
  • Seamless integration with BigCommerce and over 100 other apps

The pricing is flexible, starting with a free plan that supports up to 250 contacts. For those needing more, paid plans begin at $16/month. This makes Omnisend an accessible option for businesses of all sizes looking to enhance their marketing strategies.

20. MailChimp

MailChimp is a powerhouse in the world of email marketing, especially for BigCommerce users. With its robust integration capabilities, MailChimp allows you to segment your audience for more personalized communication. This means you can send targeted emails based on customer behavior and interactions, enhancing the personalization in enhancing customer loyalty efforts.

Key Features

  • Journey Builder: Automate customer journeys by sending relevant emails based on user actions.
  • Retargeting Ads: Use Facebook and Instagram ads to remind customers of products they showed interest in.
  • Email Variety: Send product recommendations, post-purchase follow-ups, and more.

Pricing

MailChimp offers a range of pricing options to suit different needs:

Plan Monthly Cost
Free $0
Essentials $11
Standard $17
Premium $299

Note: The free version is limited to 2,000 contacts, and support is only available for paid plans.

Pros and Cons

Pros:

  • Retargeting ads available
  • A/B testing and multivariate testing
  • Wide variety of email automations

Cons:

  • Test emails not available for large imports on the free plan
  • Marketing restricted to MailChimp subscribers
  • Support available only for paid users

MailChimp is an essential tool for those looking to boost their email marketing game. Its ability to automate and personalize customer interactions can significantly improve engagement and sales.

21. Trustpilot

Trustpilot is like having a megaphone for your customers’ voices. By automatically inviting your clients to review your products and services, it helps you build a better connection with them. You can easily drag and drop the TrustBox widget onto any part of your website. This simple addition can really help with enhancing your e-commerce website design by providing social proof that boosts trust and credibility.

Key Features:

  • Automatic Review Requests: Trustpilot sends out automatic invitations to your clients to share their feedback, making it easier to gather reviews without any extra effort on your part.
  • TrustBox Widgets: These are customizable and can be placed at strategic points on your website to encourage more conversions.
  • SEO Benefits: By displaying reviews, Trustpilot can help improve your store’s search engine rankings.

Pros:

  • Content Integrity Team: Trustpilot has a dedicated team to combat fake reviews, ensuring that the feedback you display is genuine.
  • User-Friendly Interface: The drag-and-drop functionality makes it simple to integrate Trustpilot with your site.
  • Social Sharing: You can share reviews across various channels, helping to build confidence among potential buyers.

Cons:

  • Security Concerns: Some users have reported security issues, which might be a consideration for those handling sensitive data.
  • Limited Free Features: Many of the more advanced features are only available in the paid versions.
  • Review Removal Process: Removing reviews can be a bit of a hassle, as it requires permission.

Pricing:

  • Free Plan: Offers basic features to get you started.
  • Standard Plan: Priced at $200/month, this plan includes more comprehensive tools and support.

Trustpilot is like having a conversation with your customers, where you can listen to their experiences and show others that you value their feedback. It’s a way to turn first-time buyers into loyal customers by showing them that their opinions matter.

22. Zatobox

Zatobox is like the Swiss Army knife for your online store. It packs over 20 different promotional tools into one app, making it a go-to for businesses looking to streamline their operations. Whether you’re aiming to grab attention with popups, sliders, or banners, or want to build trust with testimonials and countdown timers, Zatobox has got you covered.

Key Features

  • Popups and Sliders: Create engaging visuals to captivate customers.
  • Banners: Highlight promotions and special offers effortlessly.
  • Testimonials and Countdown Timers: Build trust and urgency among shoppers.

Benefits

  1. Customizable Forms: Tailor forms to fit your brand and integrate seamlessly with various email marketing tools.
  2. Reduce Cart Abandonment: Use tools to remind customers of their cart and encourage checkout.
  3. Cross-Selling Opportunities: Showcase related products to increase sales.

"Zatobox transforms the way you engage with your customers, providing the tools you need to boost conversions every single day."

Zatobox doesn’t just stop at creating eye-catching displays. It also helps collect emails and create a sense of urgency, which can be crucial for reducing cart abandonment and boosting sales. This all-in-one solution is perfect for businesses looking to enhance their marketing strategies without juggling multiple platforms. Plus, with its ability to integrate with various email marketing apps, you can easily manage your campaigns and watch your sales grow.

For more insights on how automation can boost sales leads, consider exploring strategies that enhance customer engagement.

23. Active Campaign

Active Campaign is a powerhouse when it comes to marketing automation. This platform brings together email marketing, automation, and CRM tools, all in one place. It’s designed to boost your sales by automating the customer journey, making it easier to engage with your audience.

Key Features

  • Email Marketing Automation: Automate your email campaigns to reach the right people at the right time.
  • CRM Integration: Keep track of customer interactions and manage your sales pipeline effectively.
  • Segmentation and Targeting: Use machine learning to segment your audience based on their behavior and preferences.

Pros

  • Comprehensive automation features that save time and increase efficiency.
  • Excellent customer data management throughout the customer lifecycle.
  • Full control over your email marketing strategies.

Cons

  • Some users report a steep learning curve when first using the platform.
  • Pricing can be on the higher side for small businesses.

Active Campaign is not just a tool; it’s a comprehensive solution for businesses looking to enhance their marketing strategies. For those serious about growing their business, it’s worth the investment.

For businesses aiming to enhance business growth through marketing automation, Active Campaign provides various plans that cater to different needs, ensuring there’s something for everyone.

24. JMango 360

JMango 360 is your go-to solution for creating a mobile shopping app tailored for your ecommerce store. This app is a game-changer, letting your customers shop on the go with ease. By using JMango 360, you can attract more buyers and boost your sales.

Key Features

  • Seamless integration with BigCommerce backend.
  • Unlimited segment push notifications to engage your audience.
  • Drag-and-drop tool for simple app creation.

Why Choose JMango 360?

  • Enhance customer experience with a mobile app.
  • Increase sales by reaching customers where they are.
  • Easy setup and management with user-friendly tools.

Pricing

JMango 360 offers custom pricing, ensuring you pay for exactly what you need.

"For businesses looking to expand their reach and improve customer engagement, JMango 360 is a must-have tool. It simplifies the process of entering the mobile market, making it accessible to all."

If you’re considering fashion website development for your online store, integrating a mobile app like JMango 360 can provide a comprehensive shopping experience and keep you ahead in the competitive ecommerce landscape.

25. Rebillia Platform and more

If you’re running an online store, keeping customers coming back is key. That’s where subscription models come in handy, and the Rebillia Platform does just that. This tool is all about creating custom subscription plans tailored to your business needs. It’s not just about getting customers to subscribe; it’s about building a relationship with them. You can set up recurring orders, which makes life easier for both you and your customers.

Rebillia also lets you create loyalty programs. These programs can boost your sales by offering cycle-based discounts. Plus, customers can save and manage their credit card info securely, which is a big deal for them.

Pros of Rebillia Platform

  • Custom subscription plans based on your needs.
  • PCI-DSS Level 1 Service Provider & GDPR Compliant.
  • Strong analytics with cohort analysis and retention rates.

Cons of Rebillia Platform

  • Some users report poor customer service.
  • It’s a bit pricey compared to others.
  • Issues with Stripe integration and receipt delivery.

Pricing

  • Free plan available.
  • Custom pricing options.

Thrive Inventory by Shopventory

Now, managing your inventory can be a hassle, but Thrive Inventory by Shopventory makes it a breeze. It integrates seamlessly with your POS system and BigCommerce, so you can focus on boosting sales instead of worrying about stock levels. This tool is all about streamlining your inventory management.

PayWhirl

Another great tool is PayWhirl. It simplifies recurring payments and subscription management. Customers can easily sign up for payment plans and manage their subscriptions without any custom coding needed. This app handles everything from recurring billing to pre-orders, making it a solid choice for your business.

Wrapping It Up: Your BigCommerce Store’s Future

So there you have it, folks. Navigating the world of BigCommerce plugins might seem like a maze at first, but once you get the hang of it, the possibilities are endless. Whether you’re looking to boost sales, improve customer service, or streamline your operations, there’s a plugin out there for you. Remember, the key is to align your choices with your business goals and customer needs. Don’t be afraid to experiment and see what works best for your store. With the right tools, 2024 could be your best year yet. Happy selling!

Frequently Asked Questions

What are BigCommerce plugins used for?

BigCommerce plugins are tools that add extra features to your online store. They help improve things like customer service, marketing, and sales.

How do I choose the right BigCommerce plugin?

To pick the right plugin, think about what your store needs, check reviews, compare prices, and try free trials to see which works best for you.

Can BigCommerce plugins help increase sales?

Yes, many plugins are designed to boost sales by improving customer engagement, marketing, and streamlining operations.

Are there free BigCommerce plugins available?

Yes, some plugins on the BigCommerce Marketplace offer free versions or trials, allowing you to test them out before purchasing.

What is the best plugin for email marketing on BigCommerce?

There are several great options for email marketing, like Klaviyo and MailChimp, which help you send targeted emails to customers.

How do I install a plugin on my BigCommerce store?

To install a plugin, go to the BigCommerce Marketplace, find the plugin you want, and follow the instructions to add it to your store.